Financial tech company Wirecard and mobile payment specialist Stampay are helping restaurants and retailers to expand their services by offering cashless delivery and takeaway payment options – regardless of the customers’ device and location. The move id a lifeline for shuttered merchants and restaurants during the COVID 19 pandemic lockdown.
Ratskeller Munich, an iconic Bavarian restaurant in the heart of the city, is already using the payment solution from Stampay. The Royal Dolores, Ratskeller Munich’s in-house bar, uses stampayGO for its newly-established wine delivery service, in addition to its regular operations, to accept payments for takeaway and deliveries.
Payment is processed either by Pay-by-Link (Click&Pay), where customers receive a payment link via familiar channels such as WhatsApp, SMS, e-mail or social media, and can pay for their order upfront, or Scan&Pay, which allows customers to pay for their order upon receipt, either at their front door or when picking it up from the restaurant, by scanning a QR code generated on the merchant’s smartphone.
For merchants, the payment solutions are easy to install: they do not need new payment terminals, checkout systems or a website. With the integrated technology from Wirecard, stampayGO can be set up with any smartphone.
Retailers and end consumers benefit on several levels. Contactless payments are more hygienic than cash or card terminals that require PIN input. Moreover, they can be processed quickly and easily and do not require the installation of an app.
We are convinced that merchants and customers will appreciate the advantages of the two payment options Scan&Pay and Click&Pay in the long term as well. For merchants, this opens up the possibility of strengthening customer loyalty even more by means of a simplified customer journey.
Kilian Thalhammer, EVP Product Management, Wirecard