A new mobile network performance report by crowdsourced data company Tutela, has indexed the quality of service of all four UK mobile networks (EE, Vodafone, 3 and O2). It found that EE delivered the highest level of Excellent Consistent Quality out of all mobile operators in the UK, indicating that it is delivering the UK’s best overall mobile network experience.
The report shows that EE’s network leads in terms of delivering a connection capable of high-intensity mobile uses like 1080p video streaming, multiplayer online gaming and HD group video calling, with EE’s network good enough to do those things 82.6% of the time when a user has a signal.
Other significant findings include:
- Scotland’s networks deliver the highest Excellent Consistent Quality – with 77.5% of connections meeting the Excellent threshold compared to 74.7% in England, which came second.
- All four mobile networks were relatively close for Core Consistent Quality, a set of thresholds that represent network suitability for day-to-day activities like streaming standard-definition video. Just 3.3% separated first-place EE from fourth-place 3, and all operators had more than 93% of tests where a user had signal meet the threshold
- The gap between operators is much more pronounced when looking at median download throughput: EE’s 21.2 Mbps result is more than double that of O2 and 3, and 8 Mbps faster than second-placed Vodafone.
EE’s dominance in the UK market is significant, both in raw metrics but also against Tutela’s Excellent and Core Consistent Quality thresholds which represent whether users’ network experience will meet the requirements of most mobile apps. It’s also notable that Scotland’s mobile networks perform so well, and it will be interesting to see if this trend continues next year, with the majority of current 5G investments so far focusing on English cities.
Tom Luke, VP at Tutela
The report uses over 223 billion measurements collected from iOS and Android smartphones in the UK, taken from February 1st to July 31st 2019. The records include over 30 million throughput tests and over 520 million latency tests, taken from over 1.9 million unique devices, over both 3G and 4G networks.