Cloud communications and software for mobile operators provider, Sinch, has been selected by Valor Agregado Digital, S.A. de C.V. (VADSA) to provide key real-time charging capabilities for its forthcoming MVNO project in Mexico.
With the VADSA partnership, Sinch’s platform will be integrated into Mexico’s innovative Red Compartida shared 4G-LTE network. The Red Compartida initiative has been lauded internationally as a shining example of sparking competition in the telecommunication marketplace for the benefit of subscribers. Sinch’s first deployment on the network will serve customers on Exis Telecom, VADSA’s fully digital MVNO.
In a market where voice services make up a significant share of the ARPU, VADSA will use key components of Sinch’s charging platform to facilitate charging for international voice roaming. The components are fully virtualized and are configured as 4G ready. In the future 5G and CHF (Charging Function) capabilities can be implemented to open up the possibility for VADSA to evolve and address new market opportunities.
Sinch’s charging component for voice services will control inputs for real-time charging of roaming voice traffic and coordinate the pre, post, and in-call audio announcements to subscribers when traveling outside Mexico. The charging components also play an important role in securing revenue assurance for the MVNO and will contribute to enhanced customer satisfaction for voice services when roaming.
VADSA aims to serve a modern subscriber that expects a fully real-time customer experience without being overcharged for itPresenting up-to-date and relevant information to subscribers at the right time is an important part of our customer experience objectives, and Sinch’s charging component for our roaming voice services will help us achieve that.
Natalia Saenz, President, VADSA