In a continuing effort to improve customer experience and reduce network burden, including roaming costs, Syniverse, has collaborated with Mobolize to offer software solutions that optimize data and create secure, seamless Wi-Fi usage on mobile users’ devices.
Using Mobolize technology, the Syniverse Data Experience Optimization service extends its global leadership position of securely and efficiently enabling mobile operators and enterprises to manage data with data optimization, secure Wi-Fi and Wi-Fi cellular bonding. The growth of data, driven by video and the desire for mobile users to be constantly connected, is increasing the costs for mobile providers, especially when customers are roaming or using a network owned by a Mobile Virtual Network Operator (MVNO).
Mobolize uses patented technology that is network neutral because it is on the device. In cooperation with mobile users, data optimization allows operators to deploy bitrate control of streaming video even while roaming, optimizing data usage by up to 80% without the need for harsh throttling techniques that cause user frustration.
Mobolize Secure Wi-Fi seamlessly protects users when joining Wi-Fi, while Wi-Fi cellular bonding eliminates the dead zone as customers transition from Wi-Fi to cellular – increasing Wi-Fi usage and satisfaction. Together, these solutions maximize the user experience, while enabling operators to better manage costs, especially with regulations such as “Roam Like at Home” in Europe.
Providing the best experience for mobile users is a challenge, especially with the ever-increasing amount of data being used globally. In collaboration with Mobolize, we can address this issue by offering solutions that uniquely manage data on a mobile device and is attractive to operators and their mobile users. This solution provides an advantage for mobile operators and enterprises who need to build their customers’ confidence and loyalty to their brand.
Bill Hurley, Chief Marketing Officer, Syniverse
Mobolize’s goal is to provide smart on-device data management that makes a difference in the quality of experience provided by our mobile operator customers. We bring expertise in managing data on the mobile device that helps operators improve performance. Combined with Syniverse’s innovative technologies and global market leadership, we create services that increase customer lifetime value for mobile operators.
Colleen LeCount, Senior Vice President, Global Sales & Marketing, Mobolize