Altibbi expands telehealth services in MENA with Fortumo’s direct carrier billing platform

MENA’s largest digital health platform Altibbi and the mobile technology company Fortumo have launched a direct carrier billing partnership. The first country where carrier billing through Fortumo becomes available for Altibbi users is Kuwait.

Subscribers of the mobile operator Ooredoo Kuwait can now use their prepaid SIM card or monthly phone bill to pay for telemedicine services access on Altibbi’s platform. Altibbi and Fortumo are working together to roll out the solution with additional telcos in the region.

 Altibbi provides users with a free Arabic medical knowledge base. Through the platform users can also book consultation sessions with certified physicians; this premium service can also now be accessed through carrier billing.

In Kuwait, only 22% of people have a credit card while 86% of people own smartphones. This means the majority of people with internet access are unable to pay for premium digital services. Carrier billing solves this problem for digital service providers by making online payments available to anyone with a SIM card. Additional data on carrier billing in the MENA region can be found from Fortumo’s recent market report.

Telcos are the perfect partners for digital service providers in emerging markets. In any country where smartphone ownership is high but traditional payment methods like credit cards are rare, carrier billing gives service providers a significant increase in the number of users they can reach and collect payments from. We are excited to be working together with Altibbi in giving consumers better access to medical advice.

Andrea Boetti, VP of Global Business Development, Fortumo

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