Cloud communications provider, Infobip, has been approved as a supplier to the Crown Commercial Service’s (CCS) G-Cloud 12 framework, which offers the UK’s public sector organisations easy access to the cloud services.
The G-Cloud 12 framework, which came into effect on the 28 September, serves to minimise the lengthy procurement process by offering a straightforward and compliant way for IT buyers at organisations like the NHS, GCHQ and the British Army to browse the latest cloud-based innovations, such as hosting, software, and support.
Infobip’s entire catalogue features within the framework, including its contact center solution, customer engagement platform and bot-building platform, which has already been used by health organisations across the globe to keep the public updated during the COVID-19 pandemic with an FAQ chatbot over WhatsApp.
The unprecedented situation we have found ourselves in has expedited digital transformation on a scale no-one could have predicted. This is especially the case in the public sector space, where innovative solutions from approved suppliers are needed quickly and at scale.
Noel Lavery, UK Sales Director, Infobip