Hootsuite & We Are Social: Digital 2020
Hootsuite and We Are Socials’s annual report provides insights into the state of connectivity, platform growth, and how people around
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Intelligence
Case study: Vodafone sees 26% engagement rate with IMImobile RCS campaign
Quick stats During the first campaign, 80% of customers read the message and 25% responded to the offer, in comparison,
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Case study: Vaillant ups customer engagement with RCS messaging
Quick stats Rich messaging: Increased customer engagement from 2% to 40% Reduced admin time by 11% per transaction, with phone
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